Larson Jewelers Warranty

If you’re not satisfied with your ring, you can return it within 30 days for a full refund.

*Does not apply to precious metal rings. See below for more details.

Please review the specific manufacturer warranties below, as these are not Larson Jewelers’ warranties and remain valid even if we go out of business.

Thorsten Rings Warranty

Thorsten covers rings against defects and accidental cracks. Thorsten replaces rings for defects or size exchanges only. Third-party alterations (excluding engraving) void the warranty. Normal wear, including scratches, is not covered. Lost or stolen items, inlay damage, and stone loss are not covered, though replacement is available for a fee.

Thorsten rings offer a 45-day money-back guarantee.

• After this period, each ring is covered by its manufacturer’s warranty. A $20 processing fee applies after 45 days to cover shipping and handling.

Refunds within 45 days exclude engraving, custom fees, and shipping.

• Precious metal rings (Gold, Silver, Platinum) may be returned in new condition within 45 days with a 20% restocking fee.

Please contact us before returning any ring. Shipping costs for warranty claims are the consumer’s responsibility.

Lifetime Sizing Warranty

Alternative metals can’t be resized. Thorsten will exchange rings for size changes but not for style changes. All costs related to engraving or custom work are the customer’s responsibility, and the warranty does not cover normal wear, such as scratches. Original rings’ sentimental value is not guaranteed.

Thorsten rings offer a 45-day money-back guarantee.

• After this period, each ring is covered by its manufacturer’s warranty. A $20 processing fee applies after 45 days to cover shipping and handling.
• Precious metal rings (Gold, Silver, Platinum) may be returned in new condition within 45 days with a 20% restocking fee.

Triton Rings Lifetime Warranty
The Triton Forever Fit Limited Lifetime Warranty states that your ring is designed and crafted to exacting quality standards and is warranted against imperfection in design, materials or workmanship forever. Any ring not meeting these standards will be repaired or replaced. If your finger size ever changes, Triton will resize or replace your ring for as many times as necessary. Please note, Triton charges a $40.00 fee to cover shipping and handling costs each time the warranty is used. Engraving does not void the warranty, but when a ring is replaced the warranty does not cover re-engraving. You may also visit their website to learn more about Triton's lifetime warranty. Warranty does not cover normal wear and tear. If a style is discontinued, Triton reserves the right to substitute a similar style. Triton is not responsible for the sentimental or intrinsic value of the original ring. Warranty is for original purchaser only and is not transferable.

Benchmark Rings Free Lifetime Guarantee
Your Benchmark ring automatically is covered under one of the best warranties in the industry, for life. There is nothing you have to do, because your ring arrives already registered with Benchmark. If your ring ever needs repolishing due to normal wear, Benchmark will do it at their factory absolutely free of charge. If your finger size changes, Benchmark will resize or replace your ring free of charge. Engraving does not void the warranty, but when a ring is replaced the warranty does not cover re-engraving. More information can be found be visiting Benchmark's lifetime guarantee page. Within the first 60 days, chipped or missing stones will be covered. After 60 days, chipped or missing stones are covered, but there is a charge for the stones. To use the the free polishing or lifetime sizing, the ring must be worn for at least 60 days. 3rd party work done to the ring voids the warranty. Customer assumes cost for shipping the ring to retailer for warranty work.

Novell Design Studios Lifetime Warranty
All Novell rings are warranted from defect through normal usage. Please keep in mind that there is a $25 dollar fee to use the warranty to cover shipping and handling. Your Novell wedding ring comes with lifetime re-polishing and lifetime resizing. If any product is worked on by any source - outside of Novell's factory experts - the warranty is immediately forfeited. Engraving does not void the warranty, but when a ring is replaced the warranty does not cover re-engraving. To learn more about their policies, please visit Novell's FAQs page. Ring must be registered through Novell's website to qualify for warranty service. Third party alterations to the ring will void the warranty. Postage to send the ring back for warranty work is the customer's responsibility.

All Other Designers' Warranty
All of our other designers' rings are made from the finest materials to exacting quality standards and is warranted against any flaws in design or craftsmanship. If upon receiving the ring, you find any flaw, please contact us immediately and we will make arrangements to repair or replace the ring for you. Engraving does not affect the warranty. 3rd party alterations will void the warranty. Postage to send the ring back for warranty work is the customer's responsibility.
How to use your Lifetime Replacement Warranty
To utilize any of our manufacturers' warranties, just follow this simple three step process: Go to the “Contact Us” page and send us a message. Please be sure to select “Lifetime Replacement” in the drop down menu in the subject field and reference your invoice number when telling us why you want to exercise your Lifetime Replacement Policy. Larson Jewelers will reply within 1 business day to validate the replacement and provide information about how to properly return your ring. Please send the ring and return authorization slip in a padded envelope. You may use any shipping service of your choosing, such as Fed-Ex, UPS or US Post Office. Be sure to ship your item fully insured, and request a tracking number. International customers are responsible for "to" and "from" shipping costs of exchanges/returns.