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Thorsten Rings Warranty
Thorsten rings are crafted with care and covered by the following warranty for returns and exchanges:
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Non-precious metal rings (tungsten, titanium, silicone, ceramic, cobalt chrome, damascus steel) come with a 45 day money-back guarantee
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After 45 days, the manufacturer’s warranty applies
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What’s Covered:
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Manufacturer Defects in materials or craftsmanship - $20 processing fee applies
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Size exchanges - $20 processing fee applies
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Damage to inlays or stone loss - a variable processing fee applies based on the ring style, starting at $20
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What’s Not Covered:
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Normal wear and tear (e.g., scratches).
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Lost or stolen rings.
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Rings altered by a third party (excluding engraving).
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Style exchanges
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Precious metal rings (Gold, Silver, Platinum) may be returned in new condition within 45 days, subject to a 20% restocking fee.
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MTO (Made to order) Items may be canceled within 1 business day of placing the order to avoid a 20% restocking fee.
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After 45 days, precious metal rings may no longer be returned.
Important Notes:
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Contact us prior to returning any ring for authorization.
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Shipping costs are the responsibility of the customer.