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ArtCarved Warranty
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MTO (Made to order) Items may be canceled within 1 business day of placing the order to avoid a 20% restocking fee.
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Manufacturing defects and size exchanges are covered with no restocking fee within 30 days of invoice in like new condition.
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Exchange of stone color to a different color within 30 days of delivery.
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Ring resizing within two whole sizes if returned within 30 days of delivery.
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Manufacturing defects and size exchanges are covered with a 20% restocking fee within 31-60 days of invoice in like new condition.
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If not in new condition, the claim will not be accepted.
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No coverage outside of 60 Days.
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No style exchanges.
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Shipping fees not covered.
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Wear and tear is not considered manufacturer defect and therefore not covered.
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Special “Forever Fit” bands have no restock fee within 30 days and flat $60 outside 30 days.